ITIL® Service Offerings & Agreements (SOA) e-Learning

Service Offerings and Agreements (SOA) focuses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services. The ITIL Service Offerings and Agreements Certificate has become the IT industry's de-facto intermediate professional qualification in the field of IT Service Management. This course will provide you with a good understanding of Service Offerings and Agreements principles, its processes and other aspects within the capability stream. Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.



Self Paced Training